2024 Christmas Shutdown

2024 has been a great year for Dogsbody Technology and we are taking some well earned time off by closing our office for the festive period…

Our Christmas 2024 hours are:

Tues 24 Dec 2024 – Office closed after 13:00.
Wed 25 Dec 2024 – Public Holiday.
Thurs 26 Dec 2024 – Public Holiday.
Fri 27 Dec 2024 – Office Closed.
Mon 30 Dec 2024 – Office Closed.
Tues 31 Dec 2024 – Office Closed.
Wed 01 Jan 2025 – Public Holiday.

Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as Website / Server down and inability to trade online.

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.

Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.

Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.

Normal service will resume on Thursday 02 January 2025.