Tag Archive for: shutdown

2022 December Holiday Cover

Dogsbody Technology will be closed for a few days in December as the UK celebrates Christmas. We hope you will join us in giving our staff a well earned break.

This year we will be open on the working days between Christmas and New year but with reduced staff numbers. Responses to emails and phone calls maybe delayed as our staff prioritise work as required.

  • Thu 15 Dec 2022 – Office closed from 14.00 (for our December party)
  • Fri 23 Dec 2022 – Office closed from 13:00
  • Mon 26 Dec 2022 – Office closed for UK Public Holiday
  • Tues 27 Dec 2022 – Office closed for UK Public Holiday
  • Wed 28 Dec 2022 – Normal office hours with reduced staff
  • Thur 29 Dec 2022 – Normal office hours with reduced staff
  • Fri 30 Dec 2022 – Normal office hours with reduced staff
  • Mon 02 Jan 2023 – Office closed for UK Public Holiday

Person on phone via headset

Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will be supporting customers who are experiencing a situation where business cannot function without a resolution such as Website / Server down and inability to trade online.


Life saver ring

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.


Women with headset and thumbs up

Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.


Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.


Normal office hours will resume on Tuesday 03 January 2023.

Wishing you all a safe and healthy Christmas and a Happy 2023

Feature image by Ian Schneider on Unsplash

Dogsbody Technology 2021 Christmas Holiday

2021 went in a blink of an eye and its that time again for Dogsbody Technology 2021 Christmas holiday.

Our Christmas 2021 holiday covers:

  • Fri 24 Dec 2021 – Office closed after 13:00
  • Mon 27 Dec 2021 – Public Holiday
  • Tues 28 Dec 2021 – Public Holiday
  • Wed 29 Dec 2021 – Office Closed
  • Thur 30 Dec 2021 – Office Closed
  • Fri 31 Dec 2021 – Office Closed
  • Mon 03 Jan 2022 – Public Holiday
  • Tues 04 Jan 2022- Normal office hours resume

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as site / server down and inability to trade online.

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.

Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.

Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.

 

Normal office hours will resume on Tuesday 04 January 2022.

We hope you have a safe and healthy Christmas and a Happy 2022

 

Merry Christmas

2020 Christmas hours

As 2020 draws to a close (a year we are all happy to see the back of), we are taking our usual Christmas break as, quite frankly, everyone deserve it more than ever this year.

Our Christmas 2020 hours are:

  • Thurs 24 Dec 2020 – Office closed after 13:00.
  • Fri 25 Dec 2020 – Public Holiday.
  • Mon 28 Dec 2020 – Public Holiday.
  • Tues 29 Dec 2020 – Office Closed.
  • Wed 30 Dec 2020 – Office Closed.
  • Thur 31 Dec 2020 – Office Closed.
  • Fri 01 Jan 2021 – Public Holiday.

Person on phone via headset

Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as Website / Server down and inability to trade online.


Life saver ring

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer who will prioritise work as required.


Women with headset and thumbs up

Maintenance customers

Customers on our maintenance plans will not notice any difference. Systems and infrastructure will continue to be patched, maintained and monitored.


Hosting issues

Our status page will advise of any known internal and hosting server issues. Please do check this page before raising any tickets as the chances are we are already aware.


Normal service will resume on Monday 04 January 2021.

We hope you have a safe and healthy Christmas and a Happy 2021

Silver Shutdown Button

2019 Christmas Shutdown

Its that time of year again, when too many mince pies are eaten and elves have an unnatural affiliation with shelves. We are taking some well earned time off by closing our office for the festive period…

Our Christmas Shutdown hours are:

  • Fri 20 Dec 2019 – Office closed after 15:00.
  • Tue 24 Dec 2019 – Office closed after 13:00.
  • Wed 25 Dec 2019 – Public Holiday.
  • Thurs 26 Dec 2019 – Public Holiday.
  • Fri 27 Dec 2019 – Office Closed.
  • Mon 30 Dec 2019 – Office Closed.
  • Tue 31 Dec 2019 – Office Closed.
  • Wed 01 Jan 2020 – Public Holiday.

Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis.

We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down.
  • Inability to trade online.

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer.

Maintenance customers

Maintenance will be ‘business as usual’ for customers on our maintenance plans.

Hosting issues

Dogsbody’s status page will advise of any known internal and hosting server issues.

 

Normal service will resume on Thursday 02 January 2020.

We hope you have a very Merry Christmas and a Happy New Year.

Stowmtropper in a christmas tree

Image by Duy Hoang on Unsplash

 

2018 Christmas Shutdown

After a busy 2018, Dogsbody Technology will be taking some time off to celebrate the festive season.

Our Christmas opening hours are:

  • Thu 13 Dec 2018 – Office Closed after 16:00.
  • Fri 21 Dec 2018 – Office Closed after 13:00.
  • Mon 24 Dec 2018 – Office Closed.
  • Tue 25 Dec 2018 – Public Holiday.
  • Wed 26 Dec 2018 – Public Holiday.
  • Thu 27 Dec 2018 – Office Closed.
  • Fri 28 Dec 2018 – Office Closed.
  • Mon 31 Dec 2018 – Office Closed.
  • Tue 1st Jan 2019 – Public Holiday.

During this time response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down.
  • Inability to trade online.

To raise an emergency issue please use our usual contact details as calls and support emails will be routed to the engineer on call.

For our maintenance customers we will continue monitoring and patch servers as usual over the Christmas period.

Also check our status page for any known internal and hosting server issues.

Thank you for your continued support throughout 2018. We hope you have a very Merry Christmas and a Happy New Year.

Featured Image by Tim Mossholder on Unsplash

2017 Christmas Shutdown

Christmas is fast approaching and we wanted to let you know that Dogsbody Technology will be taking some time off to celebrate the festive season.

Our office will be closed on the following days and response to emails maybe slower:
– Fri 15 Dec 2017 – Office Closed after 13:00
– Fri 22 Dec 2017 – Office Closed after 13:00
– Mon 25 Dec 2017 – Public Holiday
– Tue 26 Dec 2017 – Public Holiday
– Wed 27 Dec 2017 – Office Closed
– Thu 28 Dec 2017 – Office Closed
– Fri 29 Dec 2017 – Office Closed
– Mon 1 Jan 2018 – Public Holiday

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:
– Website / Server down
– Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

We recommend our hosting customers check our status site as usual which will continue to be updated.

If you need to raise an issue please use the standard contact details as calls to our office and support emails will be routed to the engineer on call.

Thank you for your continued support throughout 2017. We hope you have a very Merry Christmas and a Happy New Year.

2016 Christmas Shutdown

Christmas is fast approaching and we wanted to let you know that Dogsbody Technology will be taking some time off to celebrate the festive season.

Our office will be closed on the following days and response to emails maybe slower:
– Fri 16 Dec 2016 – Office Closed after 13:00
– Fri 23 Dec 2016 – Office Closed after 13:00
– Mon 26 Dec 2016 – Public Holiday
– Tue 27 Dec 2016 – Public Holiday
– Wed 28 Dec 2016 – Office Closed
– Thu 29 Dec 2016 – Office Closed
– Fri 30 Dec 2016 – Office Closed
– Mon 2 Jan 2017 – Public Holiday

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:
– Website / Server down
– Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

We recommend our hosting customers check our status site as usual which will continue to be updated.

If you need to raise an issue please use the standard contact details as calls to our office and support emails will be routed to the engineer on call.

Thank you for your continued support throughout 2016. We hope you have a very Merry Christmas and a Happy New Year.

2015 Christmas Shutdown

Christmas may have screamed up on us all faster than Rudolph seeing red but we wanted to remind you that we will be here to support you through out the Christmas holidays.

We will be taking some time off though and the office will be closed from 25th December 2015 to the 3rd January 2016 inclusive.

We will also be out of the office from 13:00 PM on Friday 18th December for our Christmas party. We’re off to see Star Wars: The Force Awakens!

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down
  • Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

For our hosting customers, our status site will continue to be updated and we recommend you check here first as we may already be aware of an issue and posting updates for you. If you need to raise an issue please use the standard office telephone number and support email and your query will be routed to the engineer on call.

Thank you for your continued support throughout 2015. We hope you have a very Merry Christmas and a Happy New Year.

2014 Christmas shutdown

Christmas may have screamed up on us all faster than Rudolph seeing red but we wanted to remind you that we will be here to support you through out the Christmas holidays.

We will be taking some time off though and the office will be closed from 25th December 2014 to the 4th January 2015 inclusive.

During this time any issues will be considered emergency out of hours and will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down
  • Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

For our hosting customers, our status site will continue to be updated and we recommend you check here first as we may already be aware of an issue and posting updates for you. If you need to raise an issue please use the standard office telephone number and support email and your query will be routed to the engineer on call.

Thank you for your continued support throughout 2014. We hope you have a very Merry Christmas and a Happy New Year.

2013 Christmas Shutdown and Giving

Camberley ChristmasA very Merry Christmas and a Happy New Year to all of you over the holidays.

We’ll be taking some time off over Christmas, however we’ll continue to be monitoring our customer’s servers 24/7 as usual and customers should all have our emergency mobile number in case of urgent issues.

Our office will be closed on the following days and response to emails maybe slower:
Wed 25th Dec 2013 – Public Holiday
Thu 26th Dec 2013 – Public Holiday
Fri 27th Dec 2013 – Office Closed
Mon 30th Dec 2013 – Office Closed
Tue 31st Dec 2013 – Office Closed
Wed 1st Jan 2014 – Public Holiday

This year we are again making a donation to two charities instead of sending Christmas cards; they are:

The Restart Project – A London-based social enterprise that encourages and empowers people to use their electronics longer, by learning fundamental repair and maintenance skills. Electronic waste is one of the fastest growing waste streams in many countries including the UK. While recycling is important, The Restart Project prefers intervening before disposal – encouraging consumers to buy for longevity and diverting electronics from “end of life”.

Open Rights Group – The UK’s leading voice defending freedom of expression, privacy, innovation, creativity and consumer rights on the Internet. ORG is a member organisation of European Digital Rights (EDRi).

We hope you all have a great winter and see you in the new year.