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2018 Christmas Shutdown

After a busy 2018, Dogsbody Technology will be taking some time off to celebrate the festive season.

Our Christmas opening hours are:

  • Thu 13 Dec 2018 – Office Closed after 16:00.
  • Fri 21 Dec 2018 – Office Closed after 13:00.
  • Mon 24 Dec 2018 – Office Closed.
  • Tue 25 Dec 2018 – Public Holiday.
  • Wed 26 Dec 2018 – Public Holiday.
  • Thu 27 Dec 2018 – Office Closed.
  • Fri 28 Dec 2018 – Office Closed.
  • Mon 31 Dec 2018 – Office Closed.
  • Tue 1st Jan 2019 – Public Holiday.

During this time response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis. We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down.
  • Inability to trade online.

To raise an emergency issue please use our usual contact details as calls and support emails will be routed to the engineer on call.

For our maintenance customers we will continue monitoring and patch servers as usual over the Christmas period.

Also check our status page for any known internal and hosting server issues.

Thank you for your continued support throughout 2018. We hope you have a very Merry Christmas and a Happy New Year.

Featured Image by Tim Mossholder on Unsplash

2017 Christmas Shutdown

Christmas is fast approaching and we wanted to let you know that Dogsbody Technology will be taking some time off to celebrate the festive season.

Our office will be closed on the following days and response to emails maybe slower:
– Fri 15 Dec 2017 – Office Closed after 13:00
– Fri 22 Dec 2017 – Office Closed after 13:00
– Mon 25 Dec 2017 – Public Holiday
– Tue 26 Dec 2017 – Public Holiday
– Wed 27 Dec 2017 – Office Closed
– Thu 28 Dec 2017 – Office Closed
– Fri 29 Dec 2017 – Office Closed
– Mon 1 Jan 2018 – Public Holiday

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:
– Website / Server down
– Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

We recommend our hosting customers check our status site as usual which will continue to be updated.

If you need to raise an issue please use the standard contact details as calls to our office and support emails will be routed to the engineer on call.

Thank you for your continued support throughout 2017. We hope you have a very Merry Christmas and a Happy New Year.

2016 Christmas Shutdown

Christmas is fast approaching and we wanted to let you know that Dogsbody Technology will be taking some time off to celebrate the festive season.

Our office will be closed on the following days and response to emails maybe slower:
– Fri 16 Dec 2016 – Office Closed after 13:00
– Fri 23 Dec 2016 – Office Closed after 13:00
– Mon 26 Dec 2016 – Public Holiday
– Tue 27 Dec 2016 – Public Holiday
– Wed 28 Dec 2016 – Office Closed
– Thu 29 Dec 2016 – Office Closed
– Fri 30 Dec 2016 – Office Closed
– Mon 2 Jan 2017 – Public Holiday

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:
– Website / Server down
– Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

We recommend our hosting customers check our status site as usual which will continue to be updated.

If you need to raise an issue please use the standard contact details as calls to our office and support emails will be routed to the engineer on call.

Thank you for your continued support throughout 2016. We hope you have a very Merry Christmas and a Happy New Year.

2015 Christmas Shutdown

Christmas may have screamed up on us all faster than Rudolph seeing red but we wanted to remind you that we will be here to support you through out the Christmas holidays.

We will be taking some time off though and the office will be closed from 25th December 2015 to the 3rd January 2016 inclusive.

We will also be out of the office from 13:00 PM on Friday 18th December for our Christmas party. We’re off to see Star Wars: The Force Awakens!

During this time any issues will be dealt with on an emergency out of hours basis and we will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down
  • Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

For our hosting customers, our status site will continue to be updated and we recommend you check here first as we may already be aware of an issue and posting updates for you. If you need to raise an issue please use the standard office telephone number and support email and your query will be routed to the engineer on call.

Thank you for your continued support throughout 2015. We hope you have a very Merry Christmas and a Happy New Year.

2014 Christmas shutdown

Christmas may have screamed up on us all faster than Rudolph seeing red but we wanted to remind you that we will be here to support you through out the Christmas holidays.

We will be taking some time off though and the office will be closed from 25th December 2014 to the 4th January 2015 inclusive.

During this time any issues will be considered emergency out of hours and will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down
  • Inability to trade online

We will continue monitoring and patching servers as usual over the Christmas period.

For our hosting customers, our status site will continue to be updated and we recommend you check here first as we may already be aware of an issue and posting updates for you. If you need to raise an issue please use the standard office telephone number and support email and your query will be routed to the engineer on call.

Thank you for your continued support throughout 2014. We hope you have a very Merry Christmas and a Happy New Year.

2013 Christmas Shutdown and Giving

Camberley ChristmasA very Merry Christmas and a Happy New Year to all of you over the holidays.

We’ll be taking some time off over Christmas, however we’ll continue to be monitoring our customer’s servers 24/7 as usual and customers should all have our emergency mobile number in case of urgent issues.

Our office will be closed on the following days and response to emails maybe slower:
Wed 25th Dec 2013 – Public Holiday
Thu 26th Dec 2013 – Public Holiday
Fri 27th Dec 2013 – Office Closed
Mon 30th Dec 2013 – Office Closed
Tue 31st Dec 2013 – Office Closed
Wed 1st Jan 2014 – Public Holiday

This year we are again making a donation to two charities instead of sending Christmas cards; they are:

The Restart Project – A London-based social enterprise that encourages and empowers people to use their electronics longer, by learning fundamental repair and maintenance skills. Electronic waste is one of the fastest growing waste streams in many countries including the UK. While recycling is important, The Restart Project prefers intervening before disposal – encouraging consumers to buy for longevity and diverting electronics from “end of life”.

Open Rights Group – The UK’s leading voice defending freedom of expression, privacy, innovation, creativity and consumer rights on the Internet. ORG is a member organisation of European Digital Rights (EDRi).

We hope you all have a great winter and see you in the new year.

Christmas Shutdown & Giving

Camberley Christmas

Camberley Christmas

Is it really December already!

Just a quick post to say Merry Christmas and a Happy New Year to all of you over the holidays.

We’ll be taking some time off over Christmas, however we’ll continue to be monitoring our customer’s servers 24/7 as usual 🙂

Our office will be closed on the following days and response to emails maybe slower:
Mon 24th Dec 2012 – Office Closed
Tues 25th Dec 2012 – Public Holiday
Wed 26th Dec 2012 – Public Holiday
Thur 27th Dec 2012 – Office Closed
Fri 28th Dec 2012 – Office Closed
Mon 31st Dec 2012 – Office Closed
Tue 1st Jan 2013 – Public Holiday

We considered sending Christmas cards or presents this year for our customers but we’re really not sure you want another bit of paper cluttering up your desk or some chocolates to add to your snack shelf.

This year we have made a donation to two charities instead; they are:

Crisis – A national charity for single homeless people. It’s not nice being homeless at any time of year but winter has got to be the worst time.  Now imagine being homeless, in winter and alone.  Crisis does amazing work to both help people in this situation and help stop people from getting into this situation and we are very happy to help them.

Creative Commons – A non-profit organization that enables the sharing and use of creativity and knowledge through free legal tools.  We are sure you have all heard of Creative Commons.  Many people use it on a daily basis but few really think about the work that goes on behind the scenes to make CC work. Knowledge is a powerful thing and any tool that allows people to share knowledge while retaining protection in this mad legal world that we live gets our vote.

We hope you all have a great winter and see you in the new year.