Silver Shutdown Button

2019 Christmas Shutdown

Its that time of year again, when too many mince pies are eaten and elves have an unnatural affiliation with shelves. We are taking some well earned time off by closing our office for the festive period…

Our Christmas Shutdown hours are:

  • Fri 20 Dec 2019 – Office closed after 15:00.
  • Tue 24 Dec 2019 – Office closed after 13:00.
  • Wed 25 Dec 2019 – Public Holiday.
  • Thurs 26 Dec 2019 – Public Holiday.
  • Fri 27 Dec 2019 – Office Closed.
  • Mon 30 Dec 2019 – Office Closed.
  • Tue 31 Dec 2019 – Office Closed.
  • Wed 01 Jan 2020 – Public Holiday.

Support

During this time, response to emails maybe slower than usual and any issues will be dealt with on an emergency out of hours basis.

We will only be supporting customers who are experiencing a situation where business cannot function without a resolution such as:

  • Website / Server down.
  • Inability to trade online.

Emergency issue

Contact us as normal. All calls and support emails will be routed to our on call engineer.

Maintenance customers

Maintenance will be ‘business as usual’ for customers on our maintenance plans.

Hosting issues

Dogsbody’s status page will advise of any known internal and hosting server issues.

 

Normal service will resume on Thursday 02 January 2020.

We hope you have a very Merry Christmas and a Happy New Year.

Stowmtropper in a christmas tree

Image by Duy Hoang on Unsplash

 

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