Christmas may have screamed up on us all faster than Rudolph seeing red but we wanted to remind you that we will be here to support you through out the Christmas holidays.
We will be taking some time off though and the office will be closed from 25th December 2014 to the 4th January 2015 inclusive.
During this time any issues will be considered emergency out of hours and will only be able to support customers who are experiencing a situation where business cannot function without a resolution such as:
- Website / Server down
- Inability to trade online
We will continue monitoring and patching servers as usual over the Christmas period.
For our hosting customers, our status site will continue to be updated and we recommend you check here first as we may already be aware of an issue and posting updates for you. If you need to raise an issue please use the standard office telephone number and support email and your query will be routed to the engineer on call.
Thank you for your continued support throughout 2014. We hope you have a very Merry Christmas and a Happy New Year.