Password Managers: What, How & Why?

So its 2019 and the new years resolution are on hold; Veganuary is over and Marie Kondo is helping us declutter our servers lifes. We expect a few new website and apps have caught your attention and you’ve created an account using a unique strong 12+ character password. Right?

Unfortunately data breaches are as prevalent now as they ever were. If you are still trying to memorise all your passwords, or writing them down, or the big no no, reusing them then make 2019 the year you improve your relationship with passwords.

Today we are talking about Password Managers as a method of creating and storing your passwords.

What is a password manager?

A password manager is an app, device, or cloud service that stores your passwords in an encrypted vault that can only be unlocked with a single master password. This means you only have to remember one ultra secure password not 100’s.

How does a Password manager work?

The video below (from 2017) clearly explains why you should stop memorising your passwords and why a password manager maybe a great first step to managing and securing them.

Two keys points:

  • The password manager creates the random passwords for you – A password manager isn’t a place to store your own made up passwords, its a place to create random computer generated ones. I don’t even know my own passwords, I just know one master password.
  • A password manager can store other information too – for example – the security questions some websites ask you for, mothers maiden name, first pet, first school, where you meet your husband/wife, provided these aren’t being used to prove your identity, can be completely fictitious and different for every account you set up.

Adding a further level of security

Our other blog on Multi -Factor Authentication explains about a further level of security you can use if offered.

A poll in 2018 saw more than three quarters of 2,000 UK adults do not see the point of ‘unnecessary’, ‘overly complicated’ internet security measures, ironically 46% had been victims of banking fraud. I’ll let you draw your own conclusion!

Don’t let this be you, even if a password manager doesn’t appeal at least use unique strong 12+ character passwords. With a password manager you can have easily have a 64 character password and it will 4 untrigintillion years to crack.  If its easy to create and “remember” why wouldn’t you.

And finally why 12+ characters?

A 12 character unique random password would take a computer about 3 thousand years to crack, however this true story from 2017 proves to us that it could take a whole lot longer. Always be aware that a 3 thousand year password may well be a 300 year password in 10 years time so the more characters the better.

 

 

How will the Ubuntu 14.04 EOL affect me?

On April 2019, Ubuntu 14.04 reaches end of life (EOL).
We recommend that you update to Ubuntu 18.04.

Over time technology and security evolves, new bugs are fixed and new threats prevented, so in order to maintain a secure infrastructure it is important to keep all software and systems up to date.

Operating systems are key to security, providing the libraries and technologies behind NGINX, Apache and anything else running your application. Old operating systems don’t support the latest technologies which new releases of software depend on, leading to compatibility issues.

Leaving old Ubuntu 14.04 systems past April 2019 leaves you at risk to:

  • Security vulnerabilities of the system in question
  • Making your network more vulnerable as a whole
  • Software incompatibility
  • Compliance issues (PCI)
  • Poor performance and reliability

Ubuntu End of life dates:

Ubuntu LTS (long term support) operating systems come with a 5 year End Of Life policy. This means that after 5 years it receives no maintenance updates including security updates.

  • Ubuntu 14.04 : April 2019
  • Ubuntu 16.04 : April 2021
  • Ubuntu 18.04 : April 2023

Faster:

Just picking up your files and moving them from Ubuntu 14.04 to Ubuntu 18.04 will speed up your site due to the new software.

  • Apache 2.4.7 -> Apache 2.4.29
  • NGINX 1.4.6 -> NGINX 1.14.0
  • MySQL 5.5 -> MySQL 5.7
  • PHP 5.5 -> PHP 7.2

Are you still using an old operating system?

Want to upgrade?

Not sure if this effects you?

Drop us a line and see what we can do for you!

 

Feature image by See1,Do1,Teach1 licensed CC BY 2.0.

PHP 5.6 will go end of life on 31 Dec 2018

Quick Public Safety Announcement, PHP 5.6 goes end of life (EOL) on the 31 December 2018.  This means that known security flaws will no longer be being fixed so any sites you have running on it will become vulnerable, hence it is important you update them to a newer version.

We recommend updating to the latest stable version (at the time of writing this is PHP 7.2).  As this is a major upgrade you will want to test your site on the new version and may need to get your developers to update some code before moving over.

If you’re unsure if you are affected or want a hand upgrading? Get in touch!

Everyone loves a good graph and Jordi Boggiano has provided this great overview of the PHP versions out there in the wild!

Feature image by See1,Do1,Teach1 licensed CC BY 2.0.

How will Debian 7 end of life affect me?

On 31st May 2018, Debian 7 “Wheezy” reaches end of life (EOL).
We recommend that you update to Debian 9 “Stretch”.

Over time technology and security evolves, new bugs are fixed and new threats prevented, so in order to maintain a secure infrastructure it is important to keep all software and systems up to date.  Once an operating system reaches end of life it no longer receives updates so will end up left with known security holes.

Operating systems are key to security, providing the libraries and technologies behind NGINX, Apache and anything else running your application. Old operating systems don’t support the latest technologies which new releases of software depend on, leading to compatibility issues.

Leaving old Debian 7 systems past May 2018 leaves you at risk to:

  • Security vulnerabilities of the system in question
  • Making your network more vulnerable as a whole
  • Software incompatibility
  • Compliance issues (PCI)
  • Poor performance and reliability

Debian End of life dates:

  • Debian 7 : 31st May 2018
  • Debian 8 : April 2020
  • Debian 9: June 2022

Faster:

Just picking up your files and moving them from Debian 7 to Debian 9 will speed up your site due to the newer software.

  • Apache 2.2.22 -> Apache 2.4.25
  • PHP 5.4 -> PHP 7.0
  • MySQL 5.5 -> MariaDB 10.1

Are you still using an old operating system?

Want to upgrade?

Not sure if this effects you?

Drop us a line and see what we can do for you!

Feature image by See1,Do1,Teach1 licensed CC BY 2.0.

Google Chrome to Distrust Symantec SSL Certificates

From 15 Mar 2018 Google Chrome will start distrusting Symantec SSL Certificates.

What is happening and why?

Over the past few years various concerns have been raised regarding Symantec’s process for issuing and revoking SSL certificates.  As a result Google Chrome have announced that they will be distrusting SSL certificates issued by Symantec. It is important to note that since Symantec’s root certs are used by other certificate authorities the following will also be affected: Equifax, GeoTrust, RapidSSL, Thawte, and VeriSign.

In order to restore trust in future Symantec issued SSL certificates DigiCert have acquired Symantec SSL.  Certificates issued after 1 Dec 2017 will be signed by DigiCert’s managed partner scheme and as such will remain trusted by Google Chrome.

Google are currently planning to distrust Symantec SSL Certificates in two main phases – the release of Chrome 66 and the release of Chrome 70.

How could this affect me?

If your site is using an invalid SSL certificate your users will receive a security warning.  Since Google Chrome currently makes up over half of the browser market (you can check your analytics as exact percentages vary depending on your industry) it is likely a large proportion of your users will receive errors when visiting your site.  Mozilla have announced they will be following suit.

How to check if your site is using an affected cert?

The easiest way to check this is to use Google Chrome developer tools:

  • Press F12 to open the developer tools
  • In the “Console” tab you will see the a warning if your certificate will be distrusted by a future Chrome release.

 

What should I do if I am using an affected cert?

  • Affected Certificates purchased before 1 Jun 2016 will need to be re-issued before Chrome 66 beta which is planned to be 15 Mar 2018 or Chrome 66 stable which release is planned for 17 Apr 2018
  • Affected Certificates purchased before 1 Dec 2017 will be need to be re-issued before Chrome 70 beta which will be roughly 13 Sep 2018 or Chrome 70 stable release which will be roughly 23 Oct 2018.

Your certificate may be going to expire before it is distrusted in Chrome in which case you don’t have anything to worry about since any certificates issued now will remain trusted.

If your certificate will be distrusted by Chrome before you would normally renew it then you will need to have it re-issued luckily this won’t cost you anything except the time it takes you.

In order to check when your SSL certificate was purchased and when it is valid until you can use the Google Chrome developer tools:

  • Press F12 to open the developer tools
  • Navigate to the “Security” tab
  • Click “View certificate” from here you should be able to see the “Issued On” and “Expires On” dates

If you are one of our customers then you don’t need to worry as we will be contacting you if any of your servers are affected.

If anyone else would like us to check if they are affected or help with the re-issuance process contact us.

Feature image – “Security Broken” by DennisM2 is licensed under CC0 1.0 Universal (CC0 1.0)

Intel vulnerabilities (Meltdown & Spectre)

On 3rd January 2018 engineers around the world scrambled to respond to the announcement that most CPUs on the planet had a vulnerability that would allow attackers to steal data from affected computers.  Almost two weeks later and we do know a lot more however the outlook is still bleak.

Am I vulnerable?

Almost definitely.  While only Intel CPUs are affected by the Meltdown vulnerability (CVE-2017-5754) CPUs made by AMD, ARM, Nvidia and other manufactures are all affected by the Spectre vulnerabilities (CVE-2017-5753 &  CVE-2017-5715).

Additionally, Spectre is a collection of vulnerabilities.  Only two of the easiest to implement attacks are currently being patched for.  There are literally hundreds of ways to exploit Spectre and many do not have an easy fix. The Spectre collection of vulnerabilities are responsible for the slowdown of CPUs in your computer as they target a major part of the CPU responsible for the speed (speculative execution).

There are a few exceptions for CPUs not affected by these vulnerabilities however so far these have all been low powered ARM devices such as the Raspberry Pi.

It is worth pointing out that while most computers, servers & mobile phones are vulnerable, an attacker would still have to be able to run code on the same CPU you are using in order for you the be affected. For cloud computing providers this is a big issue as the same CPU is being used by many guest systems. For desktop systems this is a problem as most websites nowadays require that browsers run untrusted Javascript.  For dedicated servers being used by one company however, the only code that should be running on the system is trusted code. While this doesn’t make dedicated servers any less vulnerable, it does severely reduce the attack surface.

How does it work?

Better people than us have already covered this.  We recommend these two blog posts…

How do I fix this?

You replace your CPU.  Seriously! This is currently the only 100% guaranteed method to be free of these vulnerabilities.  However, that there currently aren’t actually any replacement CPUs that aren’t vulnerable! This issue may speed up some providers depreciation of old technology.

Patches for the Meltdown vulnerability have been made available for all major operating systems now.  Make sure you have installed and rebooted to ensure that the patch is loaded in.

If you are using any sort of virtualisation or cloud infrastructure then make sure that your host is patched too. Most cloud providers are announcing reboots at very short notice.

Patches for the Spectre vulnerabilities are still dribbling out and new patches will likely be required for years to come as new fixes are developed.  The current two Spectre patches include a microcode patch for the actual CPU firmware.  This firmware update should still be shipped out via the standard operating system updates.  These patches will also require systems to be rebooted (again).

But I’m a customer!

Don’t worry, we got you.  We are actively working with all our customers to patch systems and mitigate issues.

Timeline

In tracking these vulnerabilities and writing this blog post we built up a comprehensive timeline of events linking to sources of more information that maybe useful…

  • Between Aug 2016 & Jun 2017 – Multiple vulnerabilities are discovered and published by multiple researchers, mostly building on each others work.
  • 01 Feb 2017 – CVE numbers 2017-5715, 2017-5753 and 2017-5754 are assigned to/reserved by Intel to cover these vulnerabilities.
  • 01 Jun 2017 – The two attack vectors are independently found by Google’s Project Zero researchers and researchers from the academic world which are shared with Intel, AMD and ARM.
  • Sep 2017 – Google deploys fixes in their Linux based infrastructure to protect their customers.  Google proposes to pass the patches upstream to the Linux kernel after the public disclosure of Spectre/Meltdown.
  • 09 Nov 2017 – Intel informs partners and other interested parties under Non Disclosure Agreement (NDA).
  • 20 Nov 2017 – The CRD (Coordinated Release Date) is agreed upon to be 09 Jan 2018 by the parties involved.
  • 13 Dec 2017 – Apple releases iOS 11.2, MacOS 10.13.2 and TVos 11.2. These update contain fixes for Meltdown but that is not mentioned in the release notes.
  • 15 Dec 2017 – Amazon starts sending emails to AWS customers, informing them of a scheduled reboot of EC2 instances on or around the 06 Jan 2018. People that reboot following that email notice degraded performance and start discussing this.
  • 20 Dec 2017 – Jonathan Corbet publishes an article and remarks that the KPTI patches have “all the markings of a security patch being readied under pressure from a deadline”.
  • 01 Jan 2018 – A pythonsweetness post appears, speculating about what’s behind the KPTI patches for the Linux kernel.
  • 02 Jan 2018 – The Register publishes an article that puts enough of the information together.
  • 02 Jan 2018 – Andres Freund posts to the PostgreSQL mailing list showing a 17-23% slowdown in PostgreSQL when using the KPTI patch.
  • 03 Jan 2018 – Google breaks the agreed CRD and makes everything public.
  • 03 Jan 2018Two websites are launched to explain the findings.  The vulnerabilities are “officially” named Meltdown and Spectre.
  • 03 Jan 2018 – Microsoft rushes out a series of fixes, including security updates and patches for its cloud services, which were originally planned for a January 9 release.
  • 03 Jan 2018 – Amazon says it has secured almost all of its affected servers.
  • 03 Jan 2018 – Google details its efforts to safeguard its systems and user data.
  • 03 Jan 2018 – Intel acknowledges the existence of the vulnerability, but refutes reports implying it is the only chipmaker affected.
  • 04 Jan 2018 – Media organisations such as the BBC pick up the story.
  • 04 Jan 2018 – Apple confirms its iPhones, iPads, and Macs are affected by the Meltdown and Spectre vulnerabilities.
  • 09 Jan 2018 – Microsoft confirms that patches rolled out to close Meltdown and Spectre security loops have caused PC and server performance slowdowns.

End of Life for New Relic ‘Servers’ – What are your options?

Today (14 Nov 2017) New Relic are making their ‘Alerts’ and ‘Server’ services end of life (EOL). This will impact anyone who used this service to monitor server resources such as CPU, Memory, Disk Space and Disk IO. All existing alert policies will cease from today.

If you rely on these alerts to monitor your servers then hopefully you have a contingency plan in place already but if not below are your options….

If you do nothing

New Relic Servers will go EOL TODAY (14 Nov 2017) and data will stop being collected.  You would no longer be able to monitor your system resources meaning outages that could have otherwise been prevented could sneak up on you. We do not recommend this option.  See below on how to remove the `newrelic-sysmond` daemon.

Upgrade to New Relic Infrastructure

“Infrastructure” is their new paid server monitoring offering. Infrastructure pricing is based on your servers CPU so prices vary and offers added functionality over the legacy New Relic Servers offering.  The maximum price per server per month is $7.20 however the minimum monthly charge is $9.90 so it’s not effective if you’re only looking to monitor your main production system. Most of the new functionality is integration into other products (including their own) so it’s up to you if this additional functionality is useful and worth the cost for your requirements.

Dogsbody Technology Minder

Over the last year we have been developing our own replacement for New Relic Servers using open source solutions. This product has old New Relic Server customers in mind giving all the information needed to run and maintain a Linux server. It also has the monitoring and hooks required to alert the relevant people of issues allowing us to prevent issues before they happen.  This is a paid service but it is included as standard with all our maintenance packages so any customers using New Relic Servers are being upgraded automatically. If you would like further information please do contact us.

Another alternative monitoring solution

There are plenty of other monitoring providers and solutions out there from in-house build your own open source solutions to paid services.  Monitoring your system resources is essential in helping to prevent major outages of your systems. Pick the best one for you and let the service take the hard work out of monitoring your servers.  We have experience with a number of implementations including the TICK stack (Telegraf, InfluxDB, Chronograf, Kapacitor) and Prometheus.

Removing the `newrelic-sysmond` daemon

If you were using New Relic Servers then you are running the `newrelic-sysmond` daemon on your systems.  While New Relic have turned the service off we have confirmed with them that the daemon will keep running using valuable system resources.

We highly recommend that you uninstall the daemon (tidy server tidy mind) following New Relic uninstallation guide.  That way it won’t take much of your system’s resources, and minimal impact is to be expected.

 

Happy Server Monitoring

If you need help, further advise or to discuss our monitoring solutions please do contact us.

Cyber Security Awareness Month 2017

Dogsbody Technology is happy to be a champion of National Cyber Security Awareness Month (NCSAM) to get everyone thinking about their security online.

Online safety is our shared responsibility, and it starts with STOP. THINK. CONNECT.

STOP: make sure security measures are in place.
THINK: about the consequences of your actions and behaviours online.
CONNECT: and enjoy the internet.

We actively believe that security is not something you “do” (I’ve built this server now I’m going to secure it), it is something that has to be thought about as part of the culture of the business we are in. It is also something that has to be done at all levels of the business including customers and suppliers.

Follow these basic tips throughout October – and all year-round! – to help protect yourself, your information and promote a more trusted internet for everyone.

Own your online presence – Set the privacy and security settings on websites to your comfort level for information sharing. It’s OK to limit how and with whom you share information.

Personal information is like money. Value it. Protect it. – Information about you, such as purchase history or location, has value – just like money. Be thoughtful about who gets that information and how it’s collected by apps and websites.

Keep a clean machine – Keep all software on internet-connected devices – including PCs, smartphones and tablets – up to date to reduce risk of infection from malware.

Get 2 steps ahead – Your usernames and passwords are not enough to protect key accounts like email, banking and social media. Turn on two-factor authentication (2FA) – also known as two-step verification or multi-factor authentication (MFA) – on accounts where available. Two-factor authentication can use anything from a text message to your phone to a token to a biometric like your fingerprint to provide enhanced account security.

Share with care – Think before posting about yourself and others online. Consider what a post reveals, who might see it and how it could be perceived now and in the future.

Declutter your mobile life –  Most of us have apps we no longer use and some that need updating. Delete unused apps and keep others current, including the operating system on your mobile device.

Do a digital life purge –  Perform a good, thorough review of your online files. Tend to digital records, PCs, phones and any device with storage just as you do for paper files. Get started by doing the following:

  • Clean up your email: Save only those emails you really need and unsubscribe to email you no longer need/want to receive.
  • Back it up: Copy important data to a secure cloud site or another computer/drive where it can be safely stored. Password protect backup drives. Always back up your files before getting rid of a device, too. You can’t go wrong with the classic 3-2-1 Backup Strategy -3 total copies of your data, 2 of which are local but on different mediums (read: devices), and at least 1 copy offsite (for if your house/office burns down).

Know what devices to digitally “shred” –  Computers and mobile phones aren’t the only devices that capture and store sensitive, personal data. External hard drives and USBs, tape drives, embedded flash memory, wearables, networking equipment and office tools like copiers, printers and fax machines all contain valuable personal information.

Clear out stockpiles –  If you have a stash of old hard drives or other devices – even if they’re in a locked storage area – information still exists and could be stolen. Don’t wait: wipe and/or destroy unneeded hard drives as soon as possible.

Empty your trash or recycle bin on all devices and be certain to wipe and overwrite – Simply deleting and emptying the trash isn’t enough to completely get rid of a file. Permanently delete old files using a program that deletes the data, “wipes” it from your device and overwrites it by putting random data in place of your information ‒ that then cannot be retrieved.

For devices like tape drives, remove any identifying information that may be written on labels before disposal, and use embedded flash memory or networking or office equipment to perform a full factory reset and verify that no potentially sensitive information still exists on the device.

 

Most of these suggestions just require time.  There really is no excuse.

Have you been pwned?

Last week Troy Hunt publicised that a spam list of 711 million user records including email addresses and passwords had been leaked.

“Just for a sense of scale, that’s almost one address for every single man, woman and child in all of Europe.”

Obviously this isn’t the first (and unfortunately) it won’t be the last time data has been breached, however this is one of the biggest by far.

Below we explain why its important to check if your data has been leaked and how to perform those checks.

So why should I care?

One look at the list of Pwned websites (websites that have been breached – which they know about) shows the type of data that has and can be leaked. With every data breach more of your personal data is being leaked and can be pieced together by bad actors to access your online world.

With this data bad actors can perform a number of attacks such as (but not limited to):

  • Phishing  – Attackers now know that you use a service and so have a great advantage when sending you mail pretending to be from that service in an attempt to trick you into sharing sensitive information such as passwords, usernames, and credit card details.  We can all identify spam mail from a bank we don’t use however it’s harder when the sender is someone we know.
  • Password Reuse – A lot of these data breaches involve passwords as well as email addresses.  The first thing that attackers will do is try and log into other accounts using the same login details from the breach. Being aware of what has been released at least give you a fighting chance if you have used the same credentials elsewhere.
  • Whaling / Spear phishing – If you are unlucky enough to have had your data breached a number of times then it is easy for attackers to start to build up a profile for you. Specifically targeted spam e-mails can be sent to you and are much more likely to get past your subconscious mail filter.  These can have life changing outcomes as recent conveyancing scams where thousands have been stolen from individuals has shown.

This week Deliveroo are warning customers over vulnerable passwords and there website hasn’t even been hacked:

“While Deliveroo’s website has not been breached or hacked, the firm has identified a number of customers whose email addresses were compromised in data breaches on other websites.”

How to check if you are affected?

Information is power, not just for the attackers but for you too.  By knowing when you have had a data breach (through no fault of your own) you can protect your brand and your business better.

  • Individual email addresses – Sign up to Have I Been Pwned Notifications to check your email address and get notified if data associated with that e-mail is breached again.
  • Domain owners – Sign up to Have I Been Pwned Domain search to check your domains. Subscribe so that you get notifications should anything else go public in the future.

How can we help?

Being aware of what’s going on with your domain is important as its your online presence to the world.

Dogsbody Technology maintenance packages all include reputation alerts for your IP addresses and domain name/s checking over 200 blacklists to ensure your IP’s aren’t blacklisted or showing up where they shouldn’t. Contact us to find out how we can help protect your brand as well as your servers.

Feature image by bonjourpeewee licensed CC BY-SA 2.0.

Stack Clash vulnerability

A new vulnerability was announced today affecting all Linux servers (including OpenBSD, NetBSD, FreeBSD and Solaris, on i386 and amd64).  The vulnerability allows local users to corrupt memory and execute arbitrary code.

We are currently contacting customers to arrange for appropriate times to reboot servers and load in the new kernel. 

If you manage your own server we highly recommend you fully patch and reboot your server ASAP.

If you are using a VPS server you will likely need to wait for confirmation from your VPS vendor that they have made a new kernel available.  Do make sure that when you reboot you boot into the new kernel and not the old one.  We are doing this for customers and have already had replies from some providers.

Anyone using an operating system that is now end of life (such as Ubuntu 12.04) will have to upgrade their operating system.  Some vendors do have additional support offerings.  Canonical is offering Extended Security Support for Ubuntu Advantage customers which will cover this vulnerability.

More technical information can be found in the excellent write up from Qualys who discovered the vulnerability.

“Each program running on a computer uses a special memory region called the stack. This memory region is special because it grows automatically when the program needs more stack memory. But if it grows too much and gets too close to another memory region, the program may confuse the stack with the other memory region. An attacker can exploit this confusion to overwrite the stack with the other memory region, or the other way around.”

If you do not have a support contact in place with us and would like help with this please feel free to contact us.

Feature image by Steven Lilley under the CC BY-SA 2.0 license.