Building trust, responding quickly
Building trust, responding quicklyDogsbody Technology has built its business on relationships. How do relationships start? Through small interactions. Trust can only be built over time – and we work to win it, constantly.
You’ve arrived here because you’re not sure about something… you need a question answered … you need some unbiased advice … you need an itch scratched.
That’s OK – that’s just what we do.
Our team is a mixture of young apprentices and experienced old hands, giving our clients a unique mix of individuals to work with. We all have our specialisms and we all work hard to keep each other on our toes.
Here’s some of the fixes and advice we’ve given to that initial phone call since 2003:
Existing system administrators can become untrusted or leave you in the lurch.
We have worked with companies in this position to identify the immediate risks and prioritise the handover to keep systems running smoothly.
The browser landscape is constantly shifting and all are pushing for a more secure internet. This means that HTTPS / SSL is more important now than ever. We have helped many companies understand what is required for a great HTTPS site, fixing errors in their configurations that cause visitors to have a sub-optimal experience.
There is a joke in our industry “It’s never DNS; oh, it seems it was DNS” (perhaps you have to be there).
The Domain Naming System is the backbone of keeping you online. You can have the best hosting in the world and the most secure email but without DNS you don’t even exist on the Internet. We are well versed in all the technologies that keep you online and have helped many customers get back online or protect themselves from outages from a single provider.
Email deliverability has become a minefield of cat and mouse tactics. We have helped customers on both sides of the fence identify why emails aren’t being sent or received, as well as setting up ongoing reputation alerts and tracking to ensure problems won’t occur again in the future.
Compliance has become a huge headache for companies. From GDPR to PCI:DSS or ISO27001, customers work with us to help them confirm their compliance and and/or implement the changes needed to meet their compliance goals.
“I employed DB to deliver a new Amazon EC2 Linux server for the migration of a Symfony / PHP based e-commerce platform.
They delivered the platform quickly, and provided prompt out of hours tech support when Amazon pushed a PHP patch which disabled the site on the busiest trading day of the year.
I recommend Dogsbody without hesitation.”
– Paul Marden, Director – carbon six digital
Get in touch and let us help
Give us a call – we’ll spend 15 mins listening and giving you as much help as we can. After that, we’ll explain our hourly billing rate and get your authority to invoice for any additional time spent.
If we can solve the problem within 15 mins – there’s no charge… it’s as simple as that.
If it’s less urgent, give us some detail in the form below and we’ll be right back to you.